We value our products and our customers. We quality test all our products on different skin types to make sure that we are producing the best products for every customer. We use all natural, vegan and environment friendly products and none of our products are tested on animals. If for any reason you feel our products are not for you just send us an email within fourteen days of product delivery and we will and we will send you a return shipping label with 48 hours. We will refund or exchange any unused, unopened items.